At some point in time, everyone will require the services of a plumber or heating engineer. With our homes containing bathrooms, kitchens and the majority of these dwellings utilising central heating systems with boilers it’s guaranteed that at some point , something will go wrong, need updating or need replacing.
Some people already have a plumber that they trust, and have employed for years. For those of you that don’t, or have just moved into a new area, choosing a plumber can be like tiptoeing through a minefield. After personal recommendation, customer feedback and testimonials are the ‘deal breaker’ when choosing any form of skilled service provider.
Plumbing and heating engineering isn’t just about knowing how to fix a leaky pipe. Although the services provided, eg- general plumbing, radiators and towel rails, power flushing and underfloor heating all require highly skilled work there are services involving Gas installations that require the workforce to hold special qualifications. This is a legal requirement set out by the official gas registration body for the United Kingdom, Isle of Man and Guernsey, appointed by the relevant Health and Safety Authority for each area. By law all gas engineers must be on the Gas Safe Register.
Think about what you look for in a plumber- what is the most important thing for you. Is it:-
price
workmanship
reliability
efficiency
Remember- anyone can call themselves a plumber, even a DIY enthusiast who has no qualifications and doesn’t comply to any of the Water and Building Regulations. Be safe and investigate thoroughly. Look at the list of services they provide- do they have the relevant safety certificates and very important- do they offer guarantees.
On the company website, is there photographic evidence of their work , customer testimonials and do they offer a call back service?
All of these details together highlight a good, professional plumbing business and in such a competitive area it’s imperative that customer satisfaction is met.
Here at Dorchester Heating and Plumbing we have worked hard to ensure that each and every job we do, we do to the best of our ability with no cut corners or unnecessary work. Our prices are competitive and our workforce is trustworthy and highly efficient.
Don’t take our word for it though- see for yourself!
